1-877-235-0061

PO Box 8017
Rochester, MN 55903

©2018 BY BUBBLES BY BROOKS, LLC. ALL RIGHTS RESERVED.

ORDERING INFORMATION

Service as It Should Be

At Bubbles by Brooks™, we want to give our customers the most enjoyable shopping experience, one that will retain valuable customers to become a staple product in your home. We strive to be an open book. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Online transactions are handled via PayPal or Square Up. If you'd prefer, you can download our order form (PDF).

 

LEAD TIME

Please allow 2-3 business days to ship your order. Contact us with any questions about ordering, lead time, or specific product inquires.

 

RETURN POLICY

We are unable to accept returns due to the nature of our products. However, if your package is damaged upon arrival, do not accept it, or if not possible, save all of the packaging materials and contact us immediately. We will work with you to replace any broken or damaged goods.

 

OUT-OF-STOCK ITEMS

Every effort is made to keep all of our products in stock at all times. Out of stock items will be noted on the web site with an anticipated arrival date. Occasionally we run out of an item before the web site can be updated. When that happens, you will be notified by either email or telephone. You will be able to substitute a product or wait until the item becomes available. Please note: extra shipping charges may occur if you decide to have a partial order shipped.

 

OUR SHIPPING POLICY

Orders will be processed and shipped within 3-5 business days. 

Retail orders within the USA have a shipping rate based on order size:
$0.01 - $24.99 = $6.00
$25.00 - $49.99 = $7.00
$50.00 - $74.99 = $8.00
$75.00 - Over = FREE Shipping!

Your package will be shipped using either USPS Priority Mail or UPS. U.S. For Canadian orders, we will use USPS's Airmail Parcel Post option. Please contact us for information on shipping to other countries.

 

PRIVACY & PAYMENT

We value the privacy of our customers and will never sell your name, email address, or other transaction information.

We accept credit or debit card, cash, or personal check. Canadian customers can send money orders or checks by mail. Please note that orders sent with checks will not be shipped until the check clears (up to 2 weeks). We cannot accept COD orders or cash payments through the mail.

Through Paypal or Square, all transactions remain secure. Paypal allows you to: pay your way, whether it’s credit, debit, or your bank account. Simple shopping, made easy. Alternatively, you may use Square and pay directly with your credit or debit card.

If you ever have a question about your order, we would be happy to help!

 

RAISING THE BAR

SECURE PAYMENT

Through Paypal or Square, all transactions remain secure. 

Paypal allows you to: pay your way, whether it’s credit, debit, or your bank account. Simple shopping, made easy.

Alternatively, you may use Square and pay directly with your credit or debit card.

If you ever have a question about your order, we would be happy to help!

FAST SHIPPING

All orders are processed in 3-5 business days, depending on the size of the order. You can rest easy knowing we work hard to get all orders out quickly, while maintaining high-quality standards. If at anytime you have questions about your order, please reach out.